Users
Users
Manager
Management can access all system functions.
Customer
To make a booking, customers must first be registered on the system. Prior to login, customers can use a search facility which displays details, including rental price and availability dates, of the boats available for hire. Customers can book a boat only for any number of days. Prior to finalising the bookings, they have the option to reserve the service of skipper on board for one day only. IF they are hiring the boat for more than one day, they must choose the day they require the skipper. A 10% booking fee is required to confirm the boat and 100% fee to confirm the skipper.
Front Desk
The system must provide front desk staff with the facility to process boat hire and optional service request that are made via phone, mail or face to face. System must also provide facility for the front desk staff to process boat hire guest’s check-in and check-out.
Skipper
The system must provide the skipper with the facility to upload his/her profile and record the days available for skippering. He must be able to view the days, boat, pickup and destination docking harbour points for which he has been booked. He must be able to update the system when he has completed to job.